Q. Can I work on my emails off-line?
A. Yes. You can download your email and documents to your local computer (eg. via Outlook). You can then organize and work on them off-line, updating the documents or composing your replies. When you next connect to the Exchange server any outgoing messages will be sent and the folder views synchronized.

Q. Can I increase or decrease the number of users I require on a monthly basis?
A. Yes. We license Exchange server on a per user basis with Microsoft. Therefore if you wish to add an additional user or users in a month we simply create the new user details on our Active Directory servers for your domain.

Q. How Do I migrate my old email?
A. You can connect to both your PST file and Hosted Exchange simultaneously and drag and drop your email onto the server. Or go to File|Import and export and select Import from another Program or file.

Q. Can I import My email from...
A. The answer is almost certainly yes. ACT! CSV Lotus Access Excel Outlook Express Personal Address Book Schedule Plus Tab Separated Values.

Q. Will I have web-based email?
A. Yes just login to your account here

Q. How do I set up Outlook?
A. login here. Click Exchange Click Mailboxes Click the desired mailbox Click View Setup info next to outlook access for your personal setup instructions.

Q. How do you keep email up 100% of the time?
A. All our mail servers and power sources are redundant.

Q. How do I get Outlook?
A. We will ship you a free version of outlook for your email accounts.

Q. Can we call for support?
A. We prefer that you open a ticket for tracking purposes. To talk to a representative please call 888-549-2345